Tourism is a serious business and investment opportunity – Cindy Nuamah, Chief Executive Officer of CYCY Travels.

&NewLine;<p class&equals;"wp-block-paragraph">She said tourism should no longer be viewed solely as a leisure activity but as a viable economic sector capable of generating revenue&comma; supporting businesses and creating opportunities for communities&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Speaking in an interview with MSM&comma; Ms Nuamah explained that CYCY Travels has positioned itself beyond conventional tour operations by developing structured travel and destination experiences across Ghana and selected international destinations&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">The company provides curated tours&comma; travel planning and consulting services while working with hospitality businesses to develop experiences that can attract customers and generate sustainable commercial returns&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">According to her&comma; CYCY Travels also contributes to the wider tourism value chain through its partnerships with tour guides&comma; transport providers&comma; hotels&comma; resorts&comma; cultural sites&comma; artisans and food vendors&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">&OpenCurlyDoubleQuote;We position tourism as a business by designing commercially viable tour products&comma; working with measurable outcomes&comma; and treating destinations as assets that require planning&comma; branding&comma; and long-term strategy&comma;” she said&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Ms Nuamah noted that the company works with resorts&comma; lodges and destination brands with a focus on improving visibility&comma; occupancy and revenue growth&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">She believes such an approach can help tourism operators and investors recognise the sector as a scalable and sustainable business opportunity rather than an industry driven only by seasonal travel&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">The CYCY Travels CEO also stressed the importance of proper destination development&comma; arguing that effective tourism promotion requires more than marketing&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">She identified a clear destination identity&comma; reliable infrastructure&comma; quality service delivery and well-packaged experiences as some of the key factors that determine whether a destination can attract and retain visitors&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">She further emphasised the role of sustainability and community participation&comma; saying destinations are more likely to thrive when local residents benefit economically and have a sense of ownership&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">CYCY Travels&comma; she explained&comma; helps transform lesser-known locations into structured tourism products through itinerary development&comma; experience curation and digital promotion&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">The company also hosts cooking-class experiences in Ghana&comma; adding another dimension to its efforts to connect visitors with local culture and experiences&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Ms Nuamah said strategic partnerships remain central to the company&&num;8217&semi;s business model&comma; with CYCY Travels collaborating with hotels&comma; resorts&comma; eco-lodges and tourism boards&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">She said these partnerships allow the company to create new experiences&comma; improve service delivery and reach different customer markets&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">For its partners&comma; CYCY Travels provides exposure&comma; customer access and brand positioning&comma; while the collaborations enable the company to expand its offerings and remain competitive&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">However&comma; she acknowledged that tourism businesses in Ghana continue to face several challenges&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Among them are limited access to financing for tourism-focused small and medium-sized enterprises&comma; infrastructure gaps in emerging destinations&comma; inconsistent service standards&comma; unreliable information and inadequate data to support investment decisions&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Ms Nuamah called for stronger public-private partnerships&comma; improved infrastructure and better access to tourism data&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Reflecting on her leadership journey&comma; Ms Nuamah said building CYCY Travels has required resilience&comma; continuous learning and a gradual shift from hands-on tour planning to developing systems&comma; partnerships and a stronger brand&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">She identified the successful execution of large group tours&comma; partnerships with high-end resorts and the decision by international travellers to explore Ghana and other destinations through the company as some of the defining moments in its development&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Looking ahead&comma; she said her ambition is to establish CYCY Travels as a leading destination experiences company in Africa&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">The company plans to expand its destination portfolio&comma; deepen strategic partnerships and participate more actively in discussions around destination development and tourism investment across the continent&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">&OpenCurlyDoubleQuote;We are not just selling trips&semi; we are building structured&comma; commercially viable destination experiences&comma;” Ms Nuamah said&period;<&sol;p>&NewLine;

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